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How the Heck Do You Omnichannel?

The buzz in retail these days is “omnichannel” – we see slogans such as “Engage with Today’s Omnichannel Consumers,” “Develop [...]

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The Fourth V in Big Data

At Cisco Live! Melbourne , I was invited to speak at the Executive Symposium to nearly 100 of Cisco’s top customers in the [...]

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Delivering Business Outcomes: When Did You Last Reduce Time To Market?

Working in the Data Center and Cloud Professional Services team in Cisco on cloud and software defined networking , I am sometimes asked “What do you guys in Cisco Services really [...]

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